Privacy Policy
At Potato Message
(“we”, “our”, “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
a) Personal Information
When you place an order, contact us, or interact with our website, we may collect:
-
Full name
-
Email address
-
Phone number
-
Shipping and billing address
-
Payment-related information (processed securely via third-party gateways)
-
Custom messages, images, or content submitted for personalized products
b) Automatically Collected Information
When you browse our website, we may automatically collect:
-
IP address
-
Browser type and device information
-
Pages viewed and time spent on the site
-
Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
-
Process, personalize, and deliver your orders
-
Create custom products based on your inputs
-
Communicate order updates and respond to queries
-
Improve our website, services, and user experience
-
Send promotional messages (only if you opt in)
-
Prevent fraud and maintain platform security
3. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share your information only with:
-
Payment gateways for secure transactions
-
Shipping and logistics partners for order delivery
-
Service providers who help operate our website
-
Legal or regulatory authorities if required by law
All third parties are required to keep your information confidential and secure.
4. Payment Information & Security
All payments are processed through secure, PCI-DSS compliant third-party payment gateways.
Potato Message does not store your card or UPI details on its servers.
5. Cookies & Tracking Technologies
We use cookies to:
-
Enhance website functionality
-
Understand user behavior and traffic
-
Improve overall experience
You may disable cookies via your browser settings, though some features of the website may not work properly.
6. Data Retention
We retain personal data only for as long as necessary to:
-
Fulfill orders
-
Provide customer support
-
Comply with legal obligations
-
Resolve disputes and enforce policies
7. Your Rights
You have the right to:
-
Access the personal information we hold about you
-
Request corrections or deletion of your data
-
Opt out of marketing communications at any time
To exercise these rights, please contact us at [info@potatomessage.in].
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
9. Children’s Privacy
Potato Message does not knowingly collect personal information from individuals under the age of 18.
Our services are intended for adults only.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page.
11. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
Business Name: Potato Message
Email: info@potatomessage.in
Location: Hyderabad, India